Craig W. Wooster is the President and Owner of Pool Specialists. Craig founded Pool Specialists in 2003 and has worked in the aquatic industry for 12 years. Before owning Pool Specialists, Craig received a Masters in Computer and Electrical Engineering from New Jersey Institute of Technology (NJIT). From there, he designed flight computers for military aircrafts and provided technical field applications support for semi-custom and custom ASICs. After a few years in application engineering, he moved into the world of semiconductor sales and marketing. After the semiconductor industry crashed, Craig decided to open his own pool maintenance company. He has always had a love for aquatics; he has been a competitive swimmer since the age of seven and worked as a lifeguard and swim instructor in his youth.
Terri Wooster is the Director of Finance and Human Resources. She is also in charge of hiring and managing the lifeguards for the commercial/community pools. Terri makes sure that each lifeguarded community pool is treated like her own neighborhood pool with personal attention. Terri joined Pool Specialists in 2014 after closing her Retail Business. For 16 years, Terri owned and operated Papertown a Raleigh, NC local party supply store specializing in weddings, events and party merchandise and services. Terri has been married to Craig for over 34 years. They have raised their 2 children in Raleigh. While the children were growing up, Terri was active in the neighborhood swim and racquet club; she served as the Tarheel Diving Association Representative and coordinated the youth sports banquet and many other social events.
Emily is the Office Manager for Pool Specialists. We refer to Emily as the Office Ninja. Emily joined Pool Specialists in April of 2016 bringing her customer service and communication skills, as well as her knowledge of managing an office. Emily grew up in Raleigh most of her life, and went to Leesville Road Elementary, Middle, and High School. Emily received her Associate's Degree at Wake Technical Community College where she majored in Criminal Justice and Sociology. After college, she moved to Florida where she was doing Pre-employment background screenings and criminal checks. In 2010 she opened and co-owned an IT company and held the role of Business Manager. Emily moved back to Raleigh in 2014 and enjoys spending time with her family, going to the beach, and being outdoors.
Jonathan Marchi is the Service Manager and has been with Pool Specialists since 2011. He oversees the service technicians, consults with our customers onsite for recommendations and upgrades, and handles many of the daily repair tasks. Jonathan is a graduate NC State University, and is an avid wakeboarder, snowboarder and pool player. When he’s not around a swimming pool during the summer, one would normally find him at a nearby lake spending time with his friends in the sun.
Derek is the Maintenance Manager for Pool Specialists. Derek has been with Pool Specialists since March of 2006 and is the Maintenance Manager. He oversees all of the Maintenance Technicians, Customer Routes, and Inventory. Derek also does all of our Pool Schools, consults on site, and inspections. When Derek isn't in the office or at your pool, he enjoys disk golf, flying, and rescuing animals.